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With just 1 clinic visit we can set you up to heal YOUR heel

Utilising the latest & best technology and treatment


By identifying the specific causes of your heel pain, we can resolve even the most stubborn, longstanding cases

Plantar Fasciitis
Heel Spur
Achilles Related
Childhood Sever's

End the pain and frustration forever!

By assessing and analysing your foot structure/lower limb biomechanics, your activity level and type, your footwear, and the nature & extent of your heel pain, we'll be able to recommend the treatment options that will give you the best chance to heal your heel and keep it permanently pain-free. Your treatment preferences and budget will also help to determine your comprehensive and tailored treatment plan. Once this treatment plan is devised, our unique Treatment & Rehabilitation Program (for your particular type of heel pain) will help you to implement it as effectively as possible, by providing a ready reference for all the essential information you'll need...

tailored for each patient

Comprehensive Treatment & Rehabilitation Program

Providing essential reference and firm guidelines on how to heal your heel, our comprehensive and tailored Treatment & Rehabilitation Programs contain:

  • Footwear advice and guidelines
  • Specific stretches and exercises
  • Educational information
  • Do's & don'ts and tips & tricks (included is a spikey ball to stimulate circulation to the damaged tissue)

A Rehab program (eg Plantar Fasciitis, Achilles Related Pathologies, Childhood Sever's) combined with an informative consultation with Steve (together with perhaps some tension-reducing strapping on your foot and a tutorial on how to apply it yourself) is sometimes all that is required to set you on the path to a pain-free heel.

If, however, your pain is more longstanding, and/or if inefficient foot and lower limb biomechanics are the main cause of your heel pain, (as is often the case) you may need a little extra help to heal your heel and keep it permanently pain-free. If the inefficient structure and function of your feet is causing a repetitive strain on the Plantar Fascia/Achilles Tendon (which can directly lead to micro-tearing of the fibres), it may be necessary to reduce this strain in order to initiate the healing process and repair the damaged tissue. Our ARC Custom Orthotics are designed by us to do just that...

UNIQUE              EFFECTIVE            COMFORTABLE

ARC Orthotics
(Advanced Rearfoot Control)

Research and studies show that the vast majority of chronic heel pain sufferers have inefficient foot function, caused by unsound foot and lower limb biomechanics. If after conducting a biomechanical assessment (including a treadmill gait analysis with our advanced software) we find this is the case for you, we will generally recommend Orthotic Therapy as your best treatment option for complete healing and permanent pain relief. (In the case of Childhood Sever’s it can alternatively provide optimum pain relief and while playing sports).

Heal My Heel Custom Orthotics are made using our own ARC (Advanced Rearfoot Control) technology. We feel this type of orthotic can counteract hard, flat, modern-day surfaces more effectively by aligning and correcting foot and ankle biomechanics more efficiently, and therefore we feel, reduce more strain on the Plantar Fascia/Achilles Tendon (whilst weight-bearing). It is a different type of orthotic to the standard arch-based model primarily used for manufacturing custom orthotics in Australia. Over many years we have observed far greater success rates and faster healing times when utilising this type of orthotic to treat heel pain pathologies, such as Plantar Fasciitis.

The aim of this orthotic is to optimise stability and control excessive motion at the rearfoot, in order to reduce the strain on the Plantar Fascia/Achilles Tendon more effectively. (Research has shown that  reducing this tension by a significant amount is the single most important factor in achieving longterm relief for most types of heel pain). In addition ARC Orthotics place less pressure on the arch, and thus can also be more comfortable, especially when worn for long periods, for running, etc. They can also be designed to fit any style of shoes-from work boots, to lady’s heels, from running shoes to sandals.

Our full prescription ARC Orthotics are the most accurate way of correcting/controlling inefficient foot and lower limb biomechanics, and with most health insurance providers they are also the most cost-effective option. If cost is a consideration for you, however, we can also carry out an "in-house on the spot" modification of a particular type of ready-made orthotic (using this same style of rear foot control), without significantly compromising the outcome.

Orthotic Therapy may not even be indicated or necessary for you, and we may be able to resolve your heel pain without it. We will simply provide you with our recommendations, and what we feel are your best treatment options, however, together with YOUR input and preferences, we can formulate a treatment plan that best suits your needs.


HOME USE Low Level Laser Therapy

* Our Home Use LLLT device reduces inflammation, relieves pain, and stimulates the healing response in the damaged tissue (leading to complete healing), with zero pain or side effects, and all from the comfort of your own home.

One of the main reasons that heel pain pathologies can take so long to heal is that when they change from being acute to chronic (this often happens when the symptoms have been endured for 10-14 weeks or so), the process which brings about the pain and tissue damage becomes less of an inflammatory one and more a degenerative one (although they do occur at the same time also, particularly when weight-bearing activity is at a high level). This degeneration (of the affected fibres) is in part classified by a loss (and disorganisation) of collagen from the affected fibres.

Most importantly, however, this degenerative process can also impair or completely stall the body's healing response in the damaged tissue. This means that even if all of the factors that have caused the pathology (eg Plantar Fasciitis) in the first place, have been comprehensively addressed (by effective orthotics, calf stretching, footwear changes, etc) it may still take an excessively long time for the healing and pain relief to occur, if at all.

To stimulate/accelerate this impaired healing response in the affected part of the heel, our method of choice is a state-of-the-art, home use Low Level Laser Therapy (LLLT) device. Unlike shockwave therapy, LLLT causes no pain or micro-trauma to the targeted tissues. A number of studies have also concluded that LLLT is just as or even more effective than shockwave therapy at stimulating/accelerating the healing response and reducing pain for the commonly occurring heel pain pathologies such as Plantar Fasciitis, and Achilles related issues.

LLLT has been widely used (for stimulation of the healing response, pain relief, and reducing inflammation) for more than 30 years, and its effectiveness in treating various heel pain pathologies is heavily researched, proven and well documented. It is completely safe, painless, and has absolutely zero side effects. Its use is far more advanced in Europe and the USA, although it is now becoming more widely known, used, and acknowledged in Australia.

Our handheld LLLT devices are used and operated by you in the comfort of your own home, and can be rented from us for a low weekly cost (with an option to purchase at any time). With no need for expensive clinic visits and the added convenience of not having to take time out of your busy schedule to go to appointments, our hand-held LLLT device has proven to be an extremely effective tool in the fight against heel pain. Simple and effortless to operate, we can set you up and give you a user demonstration at the time of your Initial Consultation. Additional information with regard to your particular heel pain pathology (eg Plantar Fasciitis) is provided to you, with everything you'll require to heal your heel at home utilising this amazing little piece of technology.

By improving circulation, reducing pain and inflammation, and increasing cellular repair functions, whether you have suffered for 3 days or 3 years, our Home Use LLLT device can help you to heal your heel and be permanently pain-free. And it’s all done from the comfort of your own home! Our patients are achieving exceptional results with this device, and we have a 98% continuation rate with it (after the initial weeks rental), with approximately 80% eventually opting to purchase it outright.


Other Treatment Options

Strapping, moon-boot, heel lifts, footwear modifications, foot strengthening exercises...these are all available as treatment options should your particular symptoms require it, or should you have a particular preference for it.

For a pain free heel:



Have a complimentary phone consultation with Steve our friendly heel expert, to discuss your case and how our treatment can help you



At the clinic you will initially be diagnosed and assessed, and then the causes and contributing factors of your heel pain will be established



Together we will tailor a specific treatment plan based on the type and extent of your heel pain, the causes, and your preferences



Using our Treatment and Rehabilitation Program as your guide, you will be on your way to being permanently pain free

step onto the road to recovery

We can set you up to heal your heel with just 1 clinic visit!

Contact us now
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